FAQs

What Size is The Original Patio Poncho?

Our uniquely designed poncho is a one-size-fits-all fashion accessory with a specially manufactured extra wide neckband, offering a roll down option to keep you extra cosy and looking chic. 
 

What is the material made from?

To create the perfect poncho, we utilised quality recycled materials, with 8 recycled plastic bottles per poncho. This provides an insulating cosy fleece layer, certain to keep you warm as an additional layer.

Is it Machine Washable? 

Designed to be used in almost every outdoor scenario, we have ensured that The Original Patio Poncho is machine washable to remove any blemishes, spilt drinks or dirty paw prints. We recommend air drying to ensure your poncho lasts a life time. 

How can I purchase my own Original Patio Poncho? 

You can purchase your very own Original Patio Poncho through our website store with options available to view on the home page or shop page on the website. 

How will my Original Patio Poncho arrive?

Once you have placed your order, our team will work to package and send your order to the address details you provided at checkout. We are passionate about reducing any waste, with the ponchos arriving with their own fleece drawstring bag, plastic free and in a biodegradable or recyclable mailer for extra protection. For larger orders, your order will arrive in a re-used cardboard box.

 

Can I Return my Order? 

We're sorry to hear that you are not happy with your order. If your product arrived damaged or you'd like to return your purchase please get in contact via the Contact Us page admin@patioponchos.com 
Please refer to our Returns Policy page for more information. 
 

I don't live in the UK but can I order?

Unfortunately we are not currently operating with international delivery, but sign up to our newsletter to be the first to know when we go international!